Advise Customers of lodging claim to insurance company within 24 hours after awareness of loss or damage.
Remind Customers to take reasonable measures to reduce losses and to preserve evidence.
Assist in on-site investigation and loss adjustment processes.
Guide to gather claim information
Preliminary review and check on the claim documents and information to be submitted to insurance company
Monitor progress of claim and data collection
Case concluded once Customer and insurance company confirm the outcome of claim adjustment.